Question: How Long Does AliExpress Take To Refund?

Can you cancel an order on Alibaba?

Whether the order can be cancelled depends on the order status.

1.

For orders unpaid, please sign into All Orders, click “Cancel Order” button on the order detail page to cancel the order directly..

How do I contact Alibaba support?

For selling on Alibaba.comIndia Supplier Hotline/Customer Service: 022 4233 5233 (Monday to Friday only)Mumbai. +91-22-6695 5233. Premises No. … Ahmedabad. +91 9825075334. 106, Sahajanand Complex,Opp. … Delhi. +91 9910022893. C-91 – 92, 2nd Floor, Sector 2,Noida 201 301 India.Chennai. +91 98 41 405800.

How do I extend buyer protection on AliExpress app?

Step 1: Sign into My Orders and find your order, click View Detail to enter the order detail page. Step 2: Click “click here”, you will be redirected to a confirmation page: Step 3: Fill in the extension time and click Confirm to finish the request.

Does AliExpress refund money?

If you have purchased anything on AliExpress.com, but didn’t receive it within the seller’s guaranteed delivery time, you can get a full refund.

How long does it take to get money back from a Cancelled order?

It only takes a few days, or less, for the customer to receive credit for the refund. Many banks … especially on Debit cards … hold the authorization for 48 hrs to allow for the vendor to submit it.

Do you get a refund if you cancel an order on AliExpress?

When you cancel an order on AliExpress, you can get a refund if the order hasn’t been shipped yet. Usually, you have seven days to cancel the order you made and ask for a refund. Here is how to do in: Log in to your AliExpress Account.

Can you get scammed on AliExpress?

Taken together, AliExpress offers some really good deals, but not all products are legit. You can get all sorts of counterfeit items there, from electronics to clothing. Some sellers have also been known to defraud buyers by tricking them into paying before they receive an item and then disappearing with the money.

How good is AliExpress buyer protection?

Aliexpress is safe because they have a program called Buyer Protection. They guarantee that if your product doesn’t arrive on-time as described you can get a full refund. … There is nothing you, as the buyer, need to do to have buyer protection. Whenever you buy something on the platform you’re protected.

Can I cancel my order on Shein and get my money back?

SHEIN INSPIRATION Can I cancel my order? Yes, you can.

How long is AliExpress buyer protection?

30 days free return Make sure to complete your payment to the seller as soon as possible to receive your order faster. If the seller does not ship the order within the normal packaging time, you will receive a full refund.

How do I speak to someone at AliExpress?

How do I contact AliExpress? You can contact AliExpress by emailing them, starting a chat with a live agent on their website or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.

Where is AliExpress com located?

ChinaAliExpress is an online retail service based in China owned by the Alibaba Group. Launched in 2010, it is made up of small businesses in China and other locations, such as Singapore, that offer products to international online buyers.

Do Cancelled orders get refunded?

A canceled order means the customer is never charged. The hold for the sale on their card will disappear after a few days. You can only cancel an order before it ships out – in which case their payment wouldn’t have gone through yet anyway.

Do you get refunded for Cancelled Amazon orders?

When you cancel an order the buyer will be automatically refunded. email him and let him know he was not charged for the item. The return of his money from Amazon should appear on his credit card statement within in two days. Amazon does not process the money into your seller account until you mark the item as shipped.

How do I cancel an order on AliExpress app?

How to cancel an order? Please click the button [Cancel Order] on order detail page, select a reason for cancellation, and then [Submit] the request. You’re highly suggested to contact seller to speed up your cancellation request.

How do I appeal a dispute on AliExpress?

The first one is to go to the My Orders section of your AliExpress account, choose the product in question and press the Open Dispute button. The second one is to scroll the AliExpress website to the very bottom and follow the Disputes and Reports link.

How do I know if I have buyer protection on AliExpress?

AliExpress Buyer Protection The period is called “Buyer Protection”, and one can always check how many hours (days, months) are left on the timer starting right after the order is processed.

What happens if I open a dispute on AliExpress?

After submitting the Open Dispute form, the seller has 15 days to respond and try to reach an agreement with you. If no agreement is reached within the 15-day time period, the dispute automatically becomes a claim (see file a claim). Claims are reviewed and mediated by the AliExpress Case Management Team.

Why can’t I open a dispute on AliExpress?

For have not received order: 1. Order is shipped within 10 days when the shipping status may not be updated yet. If the tracking information still seems abnormal after 10 days, you may open a dispute. 2.

How can I send an email to AliExpress?

Contact AliExpress: Find below customer service details of AliExpress, including phone and email. Besides contact details, the page also offers a brief overview of the company. … Head Office. Alibaba (China) Co., Ltd: … Customer Service. Email: tradesecurity@aliexpress.com (trade allegations) … About AliExpress.